Privacy Policy
Effective Date: October 30, 2025
This Privacy Policy describes how Projek J ("we", "us", or "our") collects, uses, and shares your personal information when you use the Narrate mobile application and related services (collectively, the "Service").
1. Information We Collect
1.1 Information You Provide
Account Information: When you create an account, we collect:
- Email address (used for passwordless authentication)
- First and last name
- Profile picture (optional)
- Language preferences
Content You Upload: We collect and process:
- Documents (PDF, Word, RTF, plain text files)
- Web URLs you submit for processing
- Text content you paste or enter
- Collections and playlists you create
- Favorites and preferences
1.2 Automatically Collected Information
Usage Information: We automatically collect:
- App features you use
- Documents processed and audio generated
- Error logs and crash reports
- Performance data and analytics
Device Information: We may collect:
- Device type and model
- Operating system version
- Unique device identifiers
- Mobile network information
- Time zone and language settings
1.3 Information from Third Parties
Apple App Store: When you subscribe, we receive:
- Subscription status and tier
- Purchase receipts and transaction IDs
- Subscription renewal information
We do NOT receive your payment card information - all payments are processed by Apple.
2. How We Use Your Information
We use the information we collect to:
Provide the Service:
- Authenticate your account via passwordless email login
- Process your documents using AI services
- Generate summaries in your preferred language
- Create audio narrations of your content
- Store and organize your content
- Sync your data across devices
Communicate with You:
- Send authentication codes and links
- Notify you of processing status
- Respond to your support requests
- Send important service updates
Improve the Service:
- Analyze usage patterns and trends
- Debug and fix technical issues
- Develop new features
- Optimize performance and reliability
3. How We Share Your Information
3.1 Service Providers
We share your information with third-party service providers who help us operate the Service:
- AI Service Providers: Your documents and content are processed by third-party AI services to generate text summaries and create audio narrations via text-to-speech.
- Cloud Storage Providers: Your documents and generated audio are stored securely with cloud infrastructure providers.
- Email Service Providers: Your email address is used by our email service to send authentication links and service notifications.
- Analytics Providers: We may share anonymized usage data with analytics services to understand how users interact with our app.
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to court orders, legal processes, or government requests.
3.3 Business Transfers
If Projek J is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Data Security
We take the security of your information seriously and implement industry-standard measures:
- Encryption: Your content is encrypted during transmission (TLS/SSL) and at rest in our cloud storage.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Secure Authentication: We use passwordless authentication with time-limited codes to protect your account.
- Regular Security Audits: We regularly review and update our security practices.
5. Data Retention
Active Accounts: We retain your information for as long as your account is active or as needed to provide the Service.
Deleted Accounts: When you delete your account:
- Your personal information is deleted within 30 days
- Your documents and content are permanently deleted
- Backup copies are removed within 90 days
- Some information may be retained longer if required by law
6. Your Rights and Choices
6.1 Access and Portability
You can access your account information in the Settings section, view all documents and content you've uploaded, and request a copy of your data by contacting support.
6.2 Correction and Update
You can update your profile information in Settings, change your email address, and modify language preferences.
6.3 Deletion
You can delete individual documents and collections, delete your entire account (Settings → Account → Delete Account), or request deletion by contacting support@narrate.projekj.com.
6.4 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights including the right to know, right to delete, right to opt-out (we do not sell your personal information), and right to non-discrimination.
6.5 European Union Users (GDPR)
If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR) including right to access, rectification, erasure, restrict processing, data portability, and right to withdraw consent.
7. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information immediately.
8. International Users
The Service is operated from the United States. If you are located outside the U.S., your information will be transferred to, stored, and processed in the United States where our servers and service providers are located.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: support@narrate.projekj.com
Website: https://narrate.projekj.com
By using Narrate, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is effective as of October 30, 2025 and was last updated on October 30, 2025.